our manager asked a process assistant to suggest ways to improve office productivity. one recommendation was to minimize interruptions by reducing unscheduled conversations
he interpreted this as permission to discourage all casual talk. within two days the office felt like a library during an exam, and people were sending formal messages to ask whether someone wanted coffee
i pointed out that small conversations help teams solve problems, share information, and stay human. the assistant's recommendation had been about interruptions, not banning friendship
we restored normal coffee breaks and added a few quiet focus blocks. the manager called it a data-driven compromise. the rest of us called it getting our hallway back
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