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JUST IN • CBC | Top Stories News

Overnight, Meta deleted all her accounts. AI customer service won’t let her reach a human

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Toronto resident Jasmine Ault says Meta disabled her accounts overnight, without giving her a reason, and that she's been unable to get past their AI chatbots to speak to a human to resolve the error. Experts say without regulation enforcing the right to speak to a human, this will keep happening.

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